Support

Nana is KinSpeak's support assistant. Tap the chat bubble in the bottom-right corner of any page for help.

Nana is for support only. She does not role-play or speak as a trained voice.

16 platform trained voices (8 female, 8 male) that every account can use right away. They have a gold border and a small “ST” after the name.

They do not count against your voice limit. You can favorite them, but not edit or delete them.

Open Voices. Tap My Voices for the voices you trained, or Storytellers for the platform voices. Tap a voice's picture or Play to hear a sample.

Yes, you must be 18 or older (or the age of majority where you live) to have an account. Children are listeners, not account holders.

Minors, celebrities and public figures are not allowed as voice sources.

Free printables starring the KinScript friends, for Sprouts (ages 2 to 5) and Scouts (ages 6 to 10). Open KinKids from the menu or the home page tile.

Right now there are four PDFs: two coloring books, a Word Find and a Seek & Find.

The PDF opens in a sheet. Tap Save or share to keep or print it, Open in Safari to view it there, or Close to go back.

Tap the heart on a voice, script or story to favorite it. Favorites sort to the top and sync across your devices. Tap again to remove it.

The page that shows your packs and how many voice and story slots you have left. Open it with the grid icon in the top-right corner.

1. Open Voices and tap Create voice.
2. Record four short scripts in your own voice, or upload a recording you have the right to use.
3. If you upload, confirm whose voice it is.

Clear, quiet recordings make the best trained voice.

Free accounts get 3 voice profiles. Packs add more: Starter +5, Family +8, Legacy +15, Gift Set +8, and they stack.

Storytellers do not count against your limit.

Record four short scripts (about 10 to 30 seconds of clear speech each), or upload a recording you have the rights to use. When training finishes, you get a short voice sample to preview.

• Record in a quiet room, away from fans, TVs and echo.
• Speak naturally, like you are talking to family.
• Aim for 10 to 30 seconds of clear speech per take.

If it still sounds off, retrain with cleaner audio.

A short preview made after training. If it fails, open the voice menu on Voices and tap Retry sample. No retraining needed, and it does not use a story credit.

KinSpeak asks for consent before saving any voice audio. Recording live is for your own voice only. An upload must be one of:

1. Your own voice
2. Someone who has passed away, when you have legal authority
3. A living person who gave you documented permission

Details are in /privacy and /terms.

On Voices, open the voice menu, tap Delete voice, then Delete permanently.

• Stories in that voice are deleted too, unless you uncheck that box.
• The saved clip and trained voice data are removed and the slot is freed.
• On a free account, you can create a new voice 48 hours later.

This cannot be undone.

No. Trained voices read stories and playlists only. For help, tap Nana in the bottom-right corner.

Storyteller voices have a gold border and “ST” after the name. Your own voices have a teal border. Playlist rows show the voice and length, like “Voice: Marcus ST [1:41].”

When you add a photo in Create a Voice, a cropper opens.

• Drag the slider, or tap - and +, to zoom in or out. It starts with the photo filling the frame.
• On a computer, your mouse wheel zooms too.
• Drag the photo to position it in the frame.
• You can zoom out a little past the edges. Any space outside the photo stays clear.

It updates on its own, with no reload needed. Give it a moment. If it still looks old, close the app and open it again.

A way to ask a loved one to record their own voice from their phone.

1. In Voices, start Create a Voice.
2. On Step 2, choose Invite a Voice.
3. Enter their name and email, and tap Send invite.

We email them a private link, or tap Copy link to text it yourself.

No. They open the link, confirm it is their own voice and that they are 18 or older, and record four short scripts. Progress saves as they go.

No, invites are record only. If you already have a recording, use Upload Audio File on Step 2 of Create a Voice.

10 days. Tap Resend invite for a fresh 10 day link (after 2 minutes, up to 6 times per invite). The old link stops working.

Yes, a slot is held when you send it. If you cancel, the link expires or training cannot finish, the slot is freed at no cost.

Yes, anytime until the trained voice is ready. Tap Cancel invite in Voices. The link stops working, their recordings are deleted, and the slot is freed.

In Voices, under Invites. Each invite shows their name with "(invited)" and a status: "Invite sent", "Link opened", "Waiting for recording" (then "Recording 2 of 4"), "Training", "Invite expired", "Training could not finish" or "Invite cancelled".

When the voice is ready, it moves to My Voices and we notify you.

Not right now. They get a thank-you email. The trained voice lives in your account only.

Invites are for living people. For a loved one who has passed, use Upload Audio File in Create a Voice and choose "Someone who has passed away, and I have legal authority."

They can ask you to delete the voice from your Voices page, or email [email protected]. If the invite is still open, cancelling it deletes their recordings.

1. Open Create Story.
2. Tap Voice and choose a voice.
3. Tap Script, then open a script's menu and choose Create Story.

You can also start from a script's or voice's menu.

Usually 1 to 5 minutes. You can keep using the app, and we notify you when it is ready.

No. A failed story does not use a credit, and Try Again does not charge twice. A story stuck for about 20 minutes is marked failed.

No. A finished story keeps its slot after you delete it. A failed story never used a credit.

Yes, your voice, script and title are kept on that device for up to 24 hours, and clear once you create the story.

Open Scripts. My Scripts has your own; Public has our library. On Public, tap Filter to pick a category or My Favorites.

Public Scripts are ready-made Learn and nonfiction stories, like Bible, American History and Nature & Animals.

KinScript helps you write a fiction story for kids that you can edit before saving. Family memories and recipes belong in Paste or Upload.

Yes. In Scripts, tap Create Script, then Paste text or Upload a file (.txt, RTF, .docx or PDF). A script can be up to 4,000 characters.

Longer story? Make it a Chapter Book.

When a story plays, the text shows with each word highlighted as it is spoken. Tap the captions icon to hide or show it.

Archive hides an item from your lists; restore it anytime from Settings, then Archive. Delete is permanent.

Yes. In My Stories, you can download each story to keep a copy. Playlists download one story at a time.

New KinScript story covers and new Chapter Book pictures are made in a 3D animated style, with the same characters kept consistent across a book.

Covers and pictures made before the switch keep their original painted style. We do not repaint them. If an older Chapter Book is missing pictures, the new ones are painted to match its existing style.

A longer story split into 2 to 8 chapters (or parts), each recorded with a trained voice and played in order. Chapter Books have their own section in the menu and on the home page.

1. Open Chapter Books and tap Create a Chapter Book.
2. Name it and choose Chapters or Parts.
3. Add 2 to 8 sections, up to 4,000 characters each.
4. Save, then record with one voice or a voice per chapter.
5. Paint your book.

Yes. On the first screen, tap Upload a book file.

• Formats: .txt, RTF, .docx or PDF
• Up to 40,000 characters
• Put headings like Chapter 1 or Part Two on their own line

We split the book at each heading for you to review. Any chapter over 4,000 characters needs a trim first.

If a heading has no title, we write a short title for each untitled chapter when you save. Untick Suggest titles to skip it. You can change any title later in Book title and details.

1 story credit per chapter, so a 4 chapter book uses 4. You see the cost before recording starts. If a chapter does not finish, its credit comes back. Painting the pictures is free.

First, tap Paint my book on the book page. We paint a cover and a picture for each chapter. Play and Share appear once painting is done.

• Play opens the full-screen player. Tap Chapters at the top to jump around.
• Share emails a link that works for 30 days.

Yes. Edit the text on the book page. We offer to record it again, which uses 1 story credit. Saving edits is free.

No. Chapters stay with their book, and Chapter Books are not in Playlists. To use a chapter on its own, paste it as a normal script and record it.

Yes. If an animal from our cast, like a raccoon, appears as a character in a chapter, the picture uses that character (Bandit). Phrases like "bear with me" or "duck under" do not count.

KinSpeak tries again on its own. If it still can't, you will see a message asking you to try again. If it keeps happening, email [email protected].

Yes, share a playlist by email.

1. Open the playlist and tap Share.
2. Enter the email address twice.
3. Tap Share Now.

They get a link to listen with no account needed. The link works for 30 days.

We do not send the email, but the share link is still created. Tap Copy link in the Share window and send it yourself. It works for 30 days.

No. Playlists do not send a ready notification. When you share one, you get a "Playlist shared" notification.

New accounts get 3 voice profiles and 5 story credits free. One-time packs add more and stack:

• Starter: +5 stories, +5 voices, $4.97
• Family: +20 stories, +8 voices, $14.97
• Legacy: +60 stories, +15 voices, $34.97
• Gift Set: +10 stories, +8 voices, $24.97

Need stories only? Story Refills add 10 ($8.97) or 25 ($19.97) stories, no new voices. Find them all in Order Packs & Refills.

More stories for the voices you already have. Stories only, no new voices.

• Story Refill 10: 10 more stories, $8.97
• Story Refill 25: 25 more stories, $19.97

Great for Chapter Books, where each chapter uses 1 credit. Find them in Order Packs & Refills.

Open the menu and tap Order Packs & Refills, or tap Get more credits when you see it. Need stories but not voices? A Story Refill adds 10 or 25 stories. Packs are one-time, with no subscription.

2 free story credits for adding KinSpeak to your phone or tablet Home Screen. It unlocks after you create your 4th story. Open KinSpeak from the new icon and tap Claim your Home Screen Bonus.

It shows as its own pack, Home Screen Bonus, in Your Voices & Stories. Once per account.

• It only works in the app opened from your Home Screen icon on a phone or tablet.
• It unlocks after 4 stories (failed ones do not count).
• It is once per account.

No, once per account. Someone with their own account can claim it on the same phone.

1 free story credit for turning on notifications. It unlocks after you create your 4th story. Use the card on Home or Push notifications in Settings.

It shows as its own pack, Notifications Bonus, in Your Voices & Stories. Once per account.

After your 4th story, a card on Home shows the steps for your phone or tablet. You can also open the menu and tap "Add to Home Screen +2." These only appear on a phone or tablet.

Yes. Sign in once with the same email, and everything will be there.

Yes. It comes back after 7 days (up to 3 times), and "Add to Home Screen +2" stays in the menu until you claim the bonus.

Open Settings and turn on Push notifications, then allow them when asked. Set up each device on its own.

1. Add KinSpeak to your Home Screen (iOS 16.4 or later).
2. Open it from the icon.
3. Turn on Push notifications in Settings, or use the card on Home.

Follow the steps the app shows for your device, then come back and tap Try again.

Most open Home, where you can find your new story in Stories. A trained voice ready notification opens Voices.

With your email only. We send a 6-digit code; enter it and you are in. No code? Wait 60 seconds, tap Resend, and check spam.

To protect your privacy, sign-in works the same way for every email. If the email is new, we ask your name to finish setup. A code stops working after five wrong tries.

Go to Settings, then Delete account, and confirm. This permanently deletes your voices, stories, scripts and playlists. Download anything you want to keep first.

No. Your voice is used only to make the audio you ask for, and we never sell it.

After training, we delete the original recordings or uploaded file and keep one short clip (about 12 seconds for recordings, up to 20 seconds for an upload). RunPod, which makes the audio, uses the clip for each job and deletes it when that job ends. We keep the trained voice until you delete it or your account. You can also email [email protected] anytime to ask us to delete a voice. See /privacy and /terms.

Tap Try again or Sign in. If it still will not load, close the app fully, reopen it while online, and sign in.